PRIVACY POLICY
1. Introduction
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our mobile game, website, and related services (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide, including:
* Email address;
* Account information and identifiers;
* Communications with customer support;
* Feedback, inquiries, or reports submitted through the Service.
2.2 Information Collected Automatically
When you access or use the Service, certain information may be collected automatically, including:
* Device type and model;
* Operating system and version;
* Language settings;
* IP address;
* Device identifiers;
* Gameplay activity and usage information;
* Crash reports and diagnostic data;
* Log and performance information.
2.3 Information from Third Parties
We may receive information from third-party service providers that assist us with payment processing, analytics, hosting, security, customer support, advertising, or other operational functions.
3. How We Use Information
We may use information for the following purposes:
* Providing, operating, and maintaining the Service;
* Managing user accounts and game progress;
* Processing transactions and delivering purchased content;
* Improving gameplay experience and Service performance;
* Responding to support requests and inquiries;
* Monitoring security and preventing fraud or abuse;
* Conducting analytics and research;
* Enforcing our policies and legal rights;
* Complying with applicable laws and regulations.
4. Legal Basis for Processing
Where required by applicable law, we process information based on one or more of the following legal grounds:
* Performance of a contract;
* Compliance with legal obligations;
* Legitimate business interests;
* User consent where required.
5. Sharing of Information
We do not sell personal information.
We may share information with:
* Service providers and business partners supporting the Service;
* Payment processors facilitating transactions;
* Analytics, hosting, and infrastructure providers;
* Professional advisors, auditors, or legal representatives;
* Government authorities, regulators, or law enforcement agencies where required by law;
* Parties involved in a merger, acquisition, financing, or transfer of business assets.
6. Data Retention
We retain information for as long as reasonably necessary to provide the Service, fulfill legitimate business purposes, comply with legal obligations, resolve disputes, and enforce agreements.
When information is no longer required, we will take reasonable steps to delete or anonymize it.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no security measure can guarantee absolute security.
8. International Data Transfers
Information may be transferred to, stored in, and processed in jurisdictions outside your country of residence.
Where applicable, we take reasonable measures to ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
The Service is not intended for children under the age of thirteen (13).
We do not knowingly collect personal information from children under 13 years of age.
If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete such information as soon as practicable.
If you believe that a child under 13 has provided personal information through the Service, please contact us so that we may investigate and take appropriate action.
10. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
* Access personal information;
* Request correction of inaccurate information;
* Request deletion of personal information;
* Restrict or object to certain processing activities;
* Request data portability where applicable.
We may request verification of identity before processing certain requests.
11. Third-Party Services and Links
The Service may contain links to third-party websites, products, or services.
We are not responsible for the privacy practices, content, or policies of third parties.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will become effective upon publication of the revised Privacy Policy through the Service.
13. Contact Us
If you have questions regarding this Privacy Policy, please contact us at:
cs@astropath-studio.com
